Our service for you!

Personal contact person

You will be visited by our medical device consultants at regular intervals, or as required. The needs of the individual patients are determined together and possible product changeovers discussed, to develop solution-oriented care concepts. Consultation with the responsible physicians and therapists in the interdisciplinary team is an important aspect for us here.

Benefit from using our network!

Good cooperation among the interdisciplinary team increases the quality of results in patient care. We therefore use congresses, exhibitions and seminars to form a network of specialists (physicians, therapists and care providers of other care fields) who act hand in hand with us professionally in terms of rehabilitation-oriented patient care.

Professional care provides safety

Treatment with individually fitted tracheostomy tubes, well adapted ventilation systems and a needs-balanced choice of rehabilitation aids, avoid complications and improve the success rate of rehabilitation. However, it is also of crucial importance for the care facility to meet the recommendations of the MDKs (Medical Service of Health Funds). We therefore take the recommendations of the RKI (Robert Koch Institute) and the MDKS into consideration for the use of our products (for example, for the use of atraumatic suction catheters).

Fast and reliable delivery provides relief

Your order is processed immediately by our sales office employees and prepared for shipping. This enables us to always provide timely, punctual and needs-oriented deliveries.

Receive up-to-date specialist information

Our specialists are invited to speak at numerous conferences and events about professional management of tracheostomy tubes. We also offer our own onsite and offsite seminars and workshops. We coordinate customised training for your location personally with you on focus areas specific to your facility (such as secretion management and phonation during mechanical ventilation). Ask us how we can help!

Target-oriented treatment

We want to organise the care of tracheostomised and ventilated patients professionally and strengthen care in its targeted activities for patients as best possible.